At INMOBILIARIA LUBOA SL (`cryc36-nu.myshopify.com`), clear and dependable communication is central to providing exceptional service. Whether you have inquiries regarding our vertical desktop file organizers, custom journals and planners, or heavy-duty double-sided tapes, our dedicated support team in Logroño is here to assist you promptly and thoroughly.
1. Primary Contact Touchpoints & Directory
Please use the following official communication channels for rapid routing of your order inquiries, returns, or technical support:
| Contact Department |
Communication Channel & Address |
Operating Hours |
| Customer Service Email |
[email protected] |
24/7 RECEIVING |
| Corporate Headquarters |
23, 6 D CALLE DUQUES DE NAJERA, 26002 LOGROÑO, ES |
Mon–Fri: 09:00 – 18:00 CET |
| Webstore Platform |
cryc36-nu.myshopify.com |
Always Online |
| Response Standard |
Written replies dispatched within 24 to 48 business hours |
GUARANTEED SLA |
2. Product Specialist Assistance
Our customer representatives are specifically trained to provide detailed guidance on every product category in our online store:
File Organizers & Racks
Get assistance with dimensional measurements, assembly instructions, shelf load limits, and material maintenance advice.
Journals & Bullet Planners
Inquire about paper GSM weight, ink bleed resistance, binding types, ribbon markers, and custom bulk order options.
Double-Sided Tapes
Receive technical guidance on surface compatibility, adhesive tensile strength, roll widths, and residue-free removal methods.
3. Order Inquiries & Submission Guidelines
To help us address your requests swiftly and effectively, please include key details when emailing our team:
| Inquiry Category |
Recommended Email Details |
Target Resolution Time |
| Order Tracking |
Full name, Order Reference #, and delivery postal code |
Within 24 Hours |
| Returns & Exchanges |
Order #, photo of product condition, and reason for return |
Within 24–48 Hours |
| Product Questions |
Item name, specific dimensions, or material requirements needed |
Within 24 Hours |
4. Service Level Commitments & Customer Care
We strive to maintain exemplary standards across all client interactions and fulfillment operations:
Customer Communication & Quality Guarantees
1. Timely Communications: Every inquiry received at [email protected] is assigned an internal tracking ticket and answered promptly by a human customer care specialist.
2. Clear Solutions: Whether resolving delivery delays or issuing exchange vouchers, we aim for transparent and fair outcomes for every customer.
3. Data Confidentiality: Personal contact information shared during inquiries is protected under strict European Union GDPR regulations and never shared with unauthorized third parties.
5. Warehouse & Physical Postal Communications
Instructions for official mail, courier deliveries, and return shipments dispatched to our Spanish facility:
| Postal Mail Address: |
23, 6 D CALLE DUQUES DE NAJERA, 26002 LOGROÑO, La Rioja, Spain (ES) |
| Return Authorizations: |
Packages sent to our physical address must carry an approved Return Merchandise Authorization (RMA) label generated via email prior to shipping. |
| Commercial Inquiries: |
For corporate partnerships, vendor relationships, or bulk wholesale inquiries, please write directly to our management support email. |
6. Official Corporate Registry & Contact Summary
Complete commercial credentials and company metadata for verification and recordkeeping:
INMOBILIARIA LUBOA SL — Corporate Contact Card
Registered Legal Name: INMOBILIARIA LUBOA SL
Registered Address: 23, 6 D CALLE DUQUES DE NAJERA, 26002 LOGROÑO, La Rioja, Spain (ES)
Official Email Address: [email protected]
E-Commerce Webstore: cryc36-nu.myshopify.com
Legal Jurisdiction: Logroño, Spain (EU E-Commerce Directives Compliant)
Product Specialty: Vertical Desktop Organizers | Daily Planners & Journals | Heavy-Duty Double-Sided Tapes