Shipping policy

INMOBILIARIA LUBOA SL

Official Shipping & Logistics Policy
Storefront: cryc36-nu.myshopify.com
Logroño, La Rioja, Spain
At INMOBILIARIA LUBOA SL (`cryc36-nu.myshopify.com`), we prioritize prompt, safe, and transparent fulfillment for all desktop productivity items. This Shipping Policy details our tier-based delivery rates, dispatch timelines, specialized product packaging methods, and package tracking protocols for vertical desktop file organizers, journals and planners, and double-sided adhesive tapes.

1. Shipping Rates & Delivery Thresholds

We offer simple, transparent pricing designed to provide exceptional value on orders of all sizes:

Order Value Tier Shipping Fee Transit Time Service Class
Orders $10.00 USD & Above FREE SHIPPING 5 – 8 Business Days Standard Tracked Parcel
Orders Below $10.00 USD $5.99 USD Flat Rate 5 – 8 Business Days Standard Tracked Parcel
Fulfillment Processing Included in Fee 1 – 2 Business Days Logroño Warehouse Dispatch

2. Product-Specific Packaging Standards

Each item in our catalog requires tailored protective packaging to ensure it arrives in flawless condition:

Vertical Desktop Organizers

Flat-packed using rigid corrugated cardboard boxes with reinforced corner guards and foam cushioning to prevent panel flexing during transport.

Journals & Planners

Wrapped in sealed moisture-barrier polybags prior to carton packing, preserving paper crispness and preventing spine creasing during shipping.

Double-Sided Tape Rolls

Enclosed in temperature-stable shrink wraps that shield the pressure-sensitive adhesive layers from excessive heat or humidity while en route.

3. Order Handling, Cut-off Times & Dispatch

How we process your orders from confirmation to carrier handover at our regional logistics facility:

Processing Phase Operational Workflow Schedule Standard
Order Cut-Off Time Orders placed before 14:00 CET are queued for same-day processing Daily Cut-Off
Warehouse Pick & Pack Quality inspection, product wrapping, and address verification 1 – 2 Business Days
Carrier Handover Parcel handoff to official regional postal and courier services in Logroño Tracking Activated
INMOBILIARIA LUBOA SL • Shipping PolicyPage 1 of 2

4. Parcel Tracking & In-Transit Communications

Stay fully informed regarding your delivery progress with end-to-end milestone tracking:

Tracking Protocol & Notification Sequence

1. Dispatch Notification: Once your package is scanned at our dispatch depot, you will automatically receive an email containing your tracking number and direct tracking portal link.

2. Milestone Updates: Track your parcel through key shipping stages—from facility departure to local carrier delivery hubs.

3. Tracking Activation Delay: Please allow up to 24 hours after dispatch for the carrier network to update initial tracking telemetry.

5. Address Modifications, Delivery Exceptions & Lost Packages

Guidelines on handling address updates, failed delivery attempts, and unexpected transit delays:

Address Corrections: Contact [email protected] immediately. Address changes cannot be processed once an order reaches carrier dispatch.
Unclaimed Deliveries: If a parcel is returned to Logroño due to incorrect address information or failure to claim at a local depot, reshipment fees may apply.
In-Transit Investigations: If tracking shows no movement for over 5 consecutive business days, our team will file a formal inquiry with the courier on your behalf.

6. Logistics Support & Corporate Contact Details

Reach out to our dedicated support team for any shipping-related questions or parcel assistance:

INMOBILIARIA LUBOA SL — Logistics & Fulfillment Center

Free Shipping Threshold: Free on orders ≥ $10.00 USD ($5.99 USD flat rate on orders < $10.00 USD)
Standard Delivery Window: 5 – 8 Business Days across main service areas
Company Name: INMOBILIARIA LUBOA SL
Warehouse Address: 23, 6 D CALLE DUQUES DE NAJERA, 26002 LOGROÑO, La Rioja, Spain (ES)
Support Email: [email protected]
Webstore: cryc36-nu.myshopify.com